Privacy Policy

Welcome to Mastercraft Timber and Hardware’s website, accessible at www.mastercrafttimber.co.ke. This Privacy Policy is designed to inform you about how we collect, use, and protect your personal information in compliance with the Kenyan Data Protection Act. For reference, you can view the full Data Protection Act on the Office of the Data Protection Commissioner website.

Information Collected

We collect personal information when you voluntarily provide it to us, such as when you fill out forms on our website or contact us via email. This may include your name, email address, phone number, and other contact information.

Additionally, we use third-party services, including Google Analytics, to automatically collect certain information about your device and usage patterns when you interact with our website. This information is aggregated and used to improve our website’s performance and user experience.

Third-Party Access

Government agencies are allowed to access data on our website in accordance with Kenyan laws and regulations.

We utilize services from third-party platforms such as Google Analytics and social media websites to enhance our online presence and better understand user behavior. Please refer to the privacy policies of these third parties for details on how they handle your information.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe that we may have collected personal information from a minor, please contact us at info@mastercrafttimber.co.ke so that we can take appropriate action.

Purpose of Data Collection

The data collected is used to improve the user experience on our website, analyze trends, and enhance our services. We do not sell, trade, or otherwise transfer your personal information to third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure.

Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us at info@mastercrafttimber.co.ke.